Monday, August 20, 2007

Big News!

I have exciting news to share with you. As of today, I will be affiliated with Manhattan-based Linden Travel as an independent consultant running my own travel business in Ithaca, New York. As such, I will now be in a position to offer you the very best value, service, support and connections.

It’s the best of both worlds: You can continue to work with me and support a locally owned business — Serino Travel Services, Inc. — while having the security and confidence of working with an established New York agency. All your payments and air tickets will be processed through Linden Travel.

Linden Travel has been in business since 1969 with sales of more than $100 million. Linden’s volume generates influence with travel providers, which will help me to get you the best access and service possible. Linden is a member of the Virtuoso Network, the industry’s leading leisure travel network, and I am now a Certified Virtuoso Agent. A network of the top 1% of travel agencies, Virtuoso has relationships with the top hotels, resorts, spas, cruise lines and tour companies to provide you with incredible values and rare experiences — from complimentary upgrades and amenities, to special recognition and privileged access.

Now I have all the tools I need to offer you even better service:
• The most sophisticated technology in the industry;
• Full content availability for more airlines, including internet fares;
• Negotiated, private rates and promotional rates such as AARP and AAA;
• A state-of-the-art quality control program to monitor your itinerary and fare proactively;
• A global network of contacts so I can arrange customized and unique experiences for you anywhere in the world;
• Access to a 24-hour hotline for emergency travel services.

I’m looking forward to helping you with your future travel plans.